Hi readers, Iam from chennai. I have been using BSNL broadband for almost 3 years under HOME UNLIMITED 1350 plan at 512kbps. I didnt had any issues with that except some annoying technical issues which leads often break-down in my connection. I call customer care after two or three days they would call me and resetthe port in their exchange. This Happens for once in every month. ON Jan 10, 2010 BSNL announced "WORLD'S WEIRDEST PLANS" As advertisement on "THE HINDU" 1 MBPS "UNLIMITED" at INR 1499/- I thought already i was paying 1350 rs for 512kbps and if I add another rs. 150/- i would get doubled the current bandwidth. Immediately I went to my nearest BSNL customer care center and enquired plan details. The customer care agent assured me that it is an UNLIMITED plan at 1mbps speed. As the brouchers of plan details were not availabe in that center, I had no other options instead of trusting that gentleman . i Subscribed to 1mbps UNLIMITED plan. On feb 1, 2010 this plan came into effect. Speed was well enough for download. To my surprise within 5 days my speed dropped down to 256 kbps from 1 MBPS. I immediately raised a complaint in "1500" customer care and even contacted my area BSNL junior Engineer for help. On feb 16 2010 I received a call from bsnl that my plan is 1 MBPS UNLIMITED but if i cross 25GB download my bandwidth will change from 1MBPS to 256 kbps. This came as a shock to me. NOTE:- 1) This is not 1MBPS UNLIMITED plan. Your download is limited to 25gb per month and if u cross that limit your bandwidth will change from 1 mbps to 256 kbps. my question is if there is a limit of 25 GB then why the hell BSNL falsely advertising as 1mbps unlimited . 2) Customer care in BSNL is just to fool people. People in customer care dosent have any product knowledge and recent plan updates. 3) I work at a BPO supporting an ISP abroad, even i got fooled by BSNL and what about common man. 4) If there is a 25 gb limit they should have informed me when I enquired about the plan at the time of plan change. 5) For browsing 256 kbps is more than enough, speed always matters for heavy down-loaders like me, if I was told that there is a 25Gb limit I would have never minded even considering to change my previous plan(512 kbps unlimited at rs 1350/-) I've been a loyal customer to BSNL always, But today I feel that I've been terribly CHEATED by BSNL. Never trust anyone BEWARE Of BSNL new UNLIMITED plans...it is just to fool you. |
This is so true there is bad reviews all over the internet ,their tech support is full of incompetent and idiotic monkeys ,i always end up getting exaggerated bills and poor connectivity and horrible tech support.Its Annoying .it sucks!BSNL is running a nation wide scam business-they take you money and laugh at you as if your a fool ,their marketing strategies and BB plans are very deceptive and full of hidden charges.BSNL Employees are unprofessional jokers .....run away from BSNL!
BEWARE!!! of new BSNL "Unlimited" plans they are SCAM-2011
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